Simplify

Aviso legal — SIMplifica

Información legal y normativa aplicable a la utilización del sitio portomovileviva.com — servicios de recarga en línea y planes móviles.

Provider identification

In compliance with Spanish regulations, we inform that the website portomovileviva.com is operated by:

Commercial register and additional data available upon reasonable request.

SIMplifica office

Site Terms of Use

Access to and use of portomovileviva.com implies acceptance of the general conditions set forth in this legal notice. It is prohibited to use the portal for illicit purposes, to breach security, or to infringe intellectual property.

Access terms

Open access except for areas restricted to authorized clients.

Prohibitions

Sending content that infringes third-party rights or applicable law is prohibited.

Modifications

SIMplifica may update the site and its terms at any time, with changes binding from their publication.

Intellectual property

All site content (texts, images, brands, logos, source code) is owned by SIMplifica or licensed. Reproduction without express authorization is prohibited.

Intellectual property

Protección de datos personales (RGPD)

We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the LOPDGDD. The data controller is SIMplifica (data above).

Main purposes:

  • Recharge management and provision of contracted services.
  • Customer support and issue resolution.
  • Compliance with legal obligations and fraud prevention.
Data protection officer
Data Protection Officer
dpd@portomovileviva.com

Rights of data subjects

You can exercise the rights of access, rectification, erasure, restriction, objection, and data portability by sending a request to the email address or postal address indicated. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

Record of processing activities — Summary

Purpose Legal basis Retention
Service management Contract performance During the relationship and 5 years
Customer service Legitimate interest / consent 2 years
Marketing Consent As long as there is consent

Cookies and similar technologies

We use cookies to improve the experience, perform analytics and personalize content. For more information and management, consult ourPrivacy Policyand the cookies section.

  • Essential:necessary for the functioning of the site.
  • Analytics:to measure usage and improve services.
  • Advertising:to show relevant offers.

Management

You can accept or reject cookies from the banner and manage preferences in your browser.

Limitation of liability

SIMplifica *** is not responsible for damages caused by the improper use of the site's information or third-party linked content. We strive to keep the information up to date, but *** guarantee its absolute truthfulness at all times.

The services offered by third parties (operators, payment gateways) are governed by their own terms. SIMplifica acts as a technical intermediary and *** assumes obligations beyond its own service.

The portal is provided "as is" without express or implied warranties regarding continuous availability or the absence of errors.

Governing law and jurisdiction

The relationships between the user and SIMplifica shall be governed by Spanish law. For the resolution of disputes, the parties submit to the Courts of Madrid, unless the applicable law requires another jurisdiction.

In consumer matters, and whenever applicable, access to the Consumer Arbitration System and to the EU online dispute resolution system may be available:ODR Platform.

Jurisdiction

Modifications and validity

This legal notice may be modified. The version published on portomovileviva.com will be in effect. Last updated: 01/2025.

For legal questions or claims, consultContactor thePrivacy Policy.